10.08.20. to 14.08.20.

The issues with our IT systems seem to have been resolved so we were able to press on with our work. It is an ongoing push to keep on top of new claims, we feel over the coming months with the economic issues the country will be facing our workload will be going up so we need to keep on top of things. So we start each day checking for new housing benefit claims, then new council tax reduction ones. We then have our weekly allocation of Atlas and VEPs to do. Next we do our matched and some of our expired then hopefully have time to do some other new work, in date order.