12.10.20. to 16.10.20.

I am still assisting the Local Welfare Provision Team taking calls for them 3 half days a week. It is difficult work dealing with people in most desperate need and also we are having to deal with seperate new schemes just brought in the Government and as an authority work out how to process and pay these to the correct people. I then continue with the standard work; new claims first. Then my weekly Atlas and VEP's followed by matched new claims. What time I have left I try to catch up on other matched, expired and other new work in date order.